Terms and Conditions
Last Updated: August 21, 2026
Welcome to the Carolina Pest Patrol website. These Terms and Conditions govern your use of our website and certain online services provided by Carolina Pest Patrol. By using this website, requesting service, scheduling an appointment, or submitting information through the website, you agree to these Terms and Conditions.
1. Services
Carolina Pest Patrol provides residential and commercial pest control services. Services offered, availability, pricing, treatment methods, and service areas may change from time to time.
Information provided on this website is for general informational purposes and does not constitute a guarantee that a particular treatment or service will be appropriate for every property or pest condition.
2. Scheduling and Appointments
Appointments requested or scheduled through our website are subject to availability and confirmation by Carolina Pest Patrol.
Customers agree to provide accurate contact, property, and service information when scheduling an appointment.
Certain services may require access to specific areas of the property. The customer is responsible for providing reasonable access to areas necessary for inspection or treatment and for following any preparation instructions provided by Carolina Pest Patrol.
3. Pricing and Payment
Prices displayed on our website may be subject to change. The final price for a service may depend on factors including the type of pest, size and condition of the property, severity of the infestation, treatment required, and frequency of service.
Additional services requested or conditions discovered during an inspection may result in additional charges. Any applicable payment terms will be provided at the time of service or as part of a separate service agreement.
4. Recurring Pest Control Plans
Certain Carolina Pest Patrol services may be offered as recurring or ongoing pest control plans.
The frequency of service, pricing, included treatments, cancellation terms, and other conditions applicable to a recurring plan may be described in a separate service agreement. If there is a conflict between these website Terms and Conditions and a signed or accepted service agreement, the terms of the service agreement will control.
5. Cancellations and Rescheduling
We understand that schedules change. Customers should contact Carolina Pest Patrol as soon as reasonably possible if an appointment needs to be canceled or rescheduled.
Repeated missed appointments or failure to provide access to the property may result in rescheduling, additional charges where permitted and previously agreed upon, or termination of recurring service.
6. Pest Control Results
Pest activity can be affected by weather, neighboring properties, sanitation conditions, structural conditions, landscaping, moisture, food sources, and other factors outside the control of Carolina Pest Patrol.
While our goal is to provide effective pest management, no pest control treatment can guarantee that pests will never return.
Customers may be required to take reasonable corrective or preventative actions recommended by our technicians in order to achieve and maintain effective pest control.
7. Customer Responsibilities
Customers are responsible for providing accurate information concerning known pest activity, property conditions, pets, sensitive areas, and other circumstances that may affect treatment.
Customers are also responsible for following any safety, preparation, re-entry, cleaning, or other instructions provided before or after treatment.
8. Children and Pets
Customers are responsible for ensuring that children and pets are kept away from treatment areas when instructed by Carolina Pest Patrol technicians and for following all instructions concerning when treated areas may be safely re-entered.
Please inform us before treatment of any unusual circumstances involving pets, animals, aquariums, or sensitive areas of the property.
9. Website Information
We make reasonable efforts to keep the information on this website accurate and current. However, Carolina Pest Patrol does not guarantee that all website information will always be complete, current, or free from errors.
We reserve the right to correct errors and modify website content, services, pricing, promotions, and these Terms and Conditions at any time.
10. Website Use
You agree not to misuse this website, attempt to interfere with its operation or security, submit false or fraudulent information, or use the website for unlawful purposes.
All website content, including text, graphics, logos, photographs, illustrations, designs, and other materials owned by Carolina Pest Patrol may not be copied, reproduced, or commercially used without permission, except as permitted by law.
11. Third-Party Services and Links
Our website may contain links to or integrations with third-party services, including scheduling, payment, mapping, social media, or other service providers.
Carolina Pest Patrol is not responsible for the content, availability, privacy practices, or operation of third-party websites or services. Your use of those services may be subject to separate terms and privacy policies.
12. Communications
When you provide your telephone number, email address, or other contact information, you authorize Carolina Pest Patrol to contact you regarding your inquiry, appointment, service, account, or other matters related to your relationship with us.
Marketing communications, text messages, and other promotional communications will be handled in accordance with applicable law and any consent requirements that apply.
13. Limitation of Liability
To the fullest extent permitted by applicable law, Carolina Pest Patrol will not be liable for indirect, incidental, special, or consequential damages arising solely from the use of this website.
Nothing in these Terms and Conditions is intended to waive or limit any rights or remedies that cannot legally be waived or limited under applicable law.
14. Privacy
Information submitted through this website is handled in accordance with our Privacy Policy. Customers should review the Privacy Policy for additional information regarding the collection and use of personal information.
15. Governing Law
These Terms and Conditions are governed by the laws of the State of South Carolina, without regard to conflict-of-law principles.
16. Changes to These Terms
Carolina Pest Patrol may update these Terms and Conditions from time to time. Changes will become effective when the revised Terms and Conditions are posted on this website. The "Last Updated" date at the top of this page indicates when the terms were most recently revised.
17. Contact Us
Questions regarding these Terms and Conditions may be directed to Carolina Pest Patrol through the contact information provided on our website.
Carolina Pest Patrol
Serving the Upstate South Carolina area
carolinapestpatrol.com